Personalised List

Balmore Park Surgery operates using a ‘Personalised List’ system. This means that most of the doctors have a named list of patients for which they are responsible. Therefore, when you book a routine appointment it will usually be with your registered GP. If your own GP is not available you will be offered an appointment with a GP who does not have a personalised list.

If you need to discuss an intimate problem with a GP and you are uncomfortable with discussing this due to gender, it is perfectly appropriate for you to ask for an appointment with a GP of your own gender for the duration of the problem.

We have found that this system is the most beneficial to patients due to the continuity of care and building a rapport and trust with the medical professional.